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Frequently Asked Questions

Below are some of our frequently asked questions. If you have any other questions or concerns, please feel free to contact us.

  1. Is Low Cost Insurance the name of my insurance company?
  2. Will I need to come into the office to finalize my policy?
  3. What will I need to bring into the offjice?
  4. Do I have to come into the office to make a payment?
  5. Can I purchase a policy if I do not have a Texas drivers license?
  6. Can I make changes to my policy over the phone?
  7. Who can change my policy?
  8. Can I file a claim in the office?
Is Low Cost Insurance the name of my insurance company?
No, we are your agent.  We will give you the name of your insurance company when we determine the best one for you and your needs.

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Will I need to come into the office to finalize my policy?
Yes, we will need your original signature. 

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What will I need to bring into the offjice?
1.  drivers license or picture ID
2.  title or registration
3.  the vehicle if you are getting full coverage

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Do I have to come into the office to make a payment?
No, you can make a payment by going to our website, www.LowCostTexas.com and selecting your company. Follow the link.  You can also call our office to pay with a credit card.

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Can I purchase a policy if I do not have a Texas drivers license?
Yes, we have several companies that will accept a driver that does not have a Texas license.  The following types of identification are accepted:  Texas or Out-of-State ID, Matricula, International license, Passport.

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Can I make changes to my policy over the phone?
No, you cannot.  You must be in the office to make any changes.

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Who can change my policy?
The policyholder or listed spouse can make changes.  The spouse cannot be excluded.

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Can I file a claim in the office?
No, we do not handle claims in the office.  We will give you the claims department information for your company.

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